Privacy Policy for Nova Systems, Inc.

 

Effective Date: 1/15/2019

Nova Systems Inc., hereinafter referred to as "we," "us," or "our," is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard it, and your rights regarding your personal data.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our services, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of personal information:

 

1.1. Information You Provide:

- Contact Information: Name, address, email address, phone number, and other contact details.

- Account Information: Usernames, passwords, and other credentials used for accessing our services.

- Service Requests: Information related to your service or support requests, including product details and descriptions of issues.

- Payment Information: Payment card details, billing information, and transaction history (if applicable).

 

1.2. Information We Collect Automatically:

- Usage Information: Information about how you use our services, such as log files, device information, and analytics data.

- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website and online services. You can manage your cookie preferences through your browser settings.

 

2. How We Use Your Information

We may use your personal information for the following purposes:

 

2.1. Providing Services: To deliver the services and support you request and to process service requests.

 

2.2. Customer Support: To respond to your inquiries, provide customer support, and resolve issues.

 

2.3. Communication: To send you important information, updates, newsletters, and marketing communications (if you have opted in).

 

2.4. Legal and Security: To comply with legal obligations, enforce our terms of service, protect our rights, and ensure the security of our services.

 

2.5. Improvement: To analyze and improve our services, website, and user experience.

 

3. Data Sharing and Disclosure

We may share your personal information with:

 

3.1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, including but not limited to IT support, payment processing, and analytics.

 

3.2. Legal and Compliance: We may disclose your information to comply with legal requirements, respond to legal requests, or protect our rights and interests.

 

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

 

4. Your Rights

You have certain rights regarding your personal information:

 

4.1. Access and Correction: You can request access to and correction of your personal information that we hold.

 

4.2. Marketing Communications: You can opt-out of receiving marketing communications from us at any time.

 

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission or storage can be guaranteed to be 100% secure. Please contact us immediately if you suspect any unauthorized access or misuse of your information.

 

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this Privacy Policy periodically.

 

7. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Nova Systems Inc.

contactus@novatelco.com